Frequently asked questions related to delivery and shipping options are given below, if you have other questions, please just send it to email@example.com
Prescription glasses normally take 7 to 10 days to prepare depending on the prescription. Thereafter they are despatched to you. More complex prescriptions can take longer to prepare. All our local UK, EU and International orders are delivered by Royal Mail who makes sure that your parcel is delivered to you in time. If you have received a despatch confirmation email from us, but you have not received the items after 7 days then please get in touch with us so we can track your parcel. If you have any questions, please feel free to call us at 0118 4028929 or send us an email at firstname.lastname@example.org.
All our orders are delivered by Royal Mail. The delivery costs are given below:
• UK standard delivery £3.95
• EU delivery cost £8.50
• International delivery cost £15.00
• All orders above £15 are delivered free of charge
We pride on our high standards of quality and make every effort to ensure that you receive your glasses in perfect condition. If you find any problem with the glasses, please call us on 0118 4028929 or send us an email at email@example.com and we will try and resolve the problem as soon as possible.