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    Updated on 18 Jan 2016 

    Model Publication Scheme

    This document complies with the requirements of the Information Commissioner’s Model Publication Scheme for Frames Foundry trading name for Berkshire Optics Limited in accordance with the Freedom of Information Act 2000 and fulfils the obligations on opticians’ practices under the Act.

     

    Introduction

    This is a complete guide to the information routinely made available to the public by Frames Foundry trading name for Berkshire Optics Limited. It is a description of the information about our NHS services that we make publicly available. It will be reviewed at regular intervals.

     

    How is the information made available?

    The information within each Class is available in hard copy from:

    Frames Foundry
    Indigo House
    Fishponds Road
    Wokingham RG41 2GY

    or can be printed from www.framesfoundry.co.uk/pages/freedom-of-information.

     

    This Guide Information

    We will publish any changes we make to this guide or relevant information. We will also publish any proposed changes or additions to publications already available.

     

    Cost of Information

    For the most part, we will only charge for hard copies, or copies onto media. Charges are as follows and will be reviewed regularly.


    • Accessed from our website – free of charge
    • Single hard copies – free of charge
    • As the Freedom of Information Act applies to the provision of information, a request for multiple hard copies does not fall within the provisions of the Act and will attract a charge for retrieval, photocopying and postage. We will inform you of the cost of these charges that will have to be paid in advance.
    • E-mail will be free of charge.

     

    Your Rights to Information

    • The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money. 
    • Like all NHS contractors, since 1 January 2005 there has been a FOI obligation on optical practices to respond to requests about the NHS related information that they hold, and a right of access to that information has been established in law. 
    • These rights are subject to exemptions (see below) that have to be taken into consideration before releasing information.
    • In addition to accessing the information identified in this guide, you are entitled to request information about our NHS services under the NHS Openness Code 1995.
    • Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.

     

    Feedback

    If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the scheme, please write to:

    Frames Foundry
    Indigo House
    Fishponds Road
    Wokingham RG41 2GY

     

    Classes of Information

    All NHS information at Frames Foundry trading name for Berkshire Optics Limited is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000, the main reasons being the protection of commercial interests and personal information under the Data Protection Act 1998. This scheme has been written in accordance with those exemptions. The information on this Scheme is grouped into the following categories:

     

    1) Who We Are and What We Do

    Frames Foundry trading name of Berkshire Optics Limited with company registration number 08917502 provides domiciliary care services in UK and also sells prescription glasses and contact lenses through the website www.framesfoundry.co.uk. Frames Foundry head office is located at Indigo House, Fishponds Road, Wokingham RG41 2GY.  The head office can be contacted by telephone 0118 402 8929 or by email wecare@framesfoundry.co.uk.  The details of the opticians and optometrists employed by us can be obtained by contacting the head office directly.  Alternatively, details of all opticians and optometrists registered in the UK are available from the General Optical Council Tel: 0207 580 3898.

     

    2) Financial and Funding Information

    For every sight test performed on behalf of the NHS the practice receives a set fee, which is fixed nationally. The fees paid by the NHS for each service are available from the practice on request. They include a contribution towards optometrists’ and staff salaries, equipment costs and other practice overheads. 

     

    3) Our Priorities

    To provide our patients with high quality eye care.

     

    4) Decision Making

    Any decisions made about the provision of NHS-funded services will be reflected in the services we provide and in the contract(s) held with the PCT/LHB.

     

    5) Our Policies and Procedures

    • Complaints
    • Data protection
    • Health and safety

    The above policies and procedures are available on request from our head office.

     

    6) Lists and Registers

    We don’t keep lists and registers. Our patient records are confidential.


    7) The Services We Offer

    Frames Foundry provides NHS-funded sight tests for those who are eligible. Patients may also be entitled to NHS vouchers that can be used against the purchase of spectacles or contact lenses as required. To find out if you are eligible for this assistance please contact our head office or visit Frames Foundry VisionCare.

    Appointments for sight tests can be booked over the phone. 

     

    8) Regular Publications and Information For The Public

    Information about optical and ocular conditions, sight tests, spectacles, and contact lenses, can be found on www.framesfoundry.co.uk and a number of websites including www.college-optometrists.org

    Some of this information is also available in patient leaflets. These are freely available from all our head office. To request a set of leaflets by post, please write to:

    Frames Foundry
    Indigo House
    Fishponds Road
    Wokingham RG41 2GY

     

    Useful Resources

    Websites:


    Publications:

     

    Copyright

    Material available through this publication scheme is copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium, provided it is done so accurately in a manner that will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme.

    For HMSO Guidance notes on FOI publication schemes see www.hmso.gov.uk/guides.htm.